Servicing team is great and they got me in and out quick even though I was late with my scheduled appointment. Servicing prices keeps increasing every time I visit and would need to start looking for alternatives.

Once again, Maddie to the rescue! ❤️ I had to return because I was having an issue with my hood, and once again, Maddie went above and beyond! She made sure my coverage was in place and that I received the parts I needed. She kept me updated throughout the process, explained my options, and made sure I knew exactly what was going on. But what really stood out to me was something that had absolutely nothing to do with my vehicle. While I was in the waiting room, I accidentally spilled my food. Maddie, in the middle of her busy day, was running around trying to find a broom to help me clean it up. Now, that is something she absolutely did NOT have to do, but that’s just the kind of person she is! I also had the opportunity to observe how she interacts with other customers, and I quickly realized that she gives EVERYONE that same level of kindness, patience, and exceptional service. Now, I would love to believe I’m her favorite customer 😂, but I had to accept that Maddie is simply that wonderful to everybody! Her kindness is genuine, her professionalism is outstanding, and she truly knows how to take care of people. You cannot teach someone to genuinely care the way she does. I said it before, and I’ll say it again: Maddie deserves a management position! She is an absolute asset to this company, and I hope they recognize just how special she is. Once again, hats off to Maddie! Keep being the amazing person you are. Your hard work and kindness do not go unnoticed! ❤️👏🏽

Went in for software update. (Sensors) Received a letter for Honda sensing update. 2019-2020 accord.

I love that this dealership does work with people regardless of their credit/financial profile (to a certain extent) however, as a woman I don’t like the pushiness of services or flirtatiousness of the men that work here. Dakota truly made my experience comfortable and non intimidating.

Good. Completed at time promised.

Once again, my service advisor Maddie was so helpful in recommending important repairs for my very old 2008 Honda Accord AND offering me the best savings via current coupons. She and the service technician who I spoke to, I felt were very honest.

Early was a wonderful salesman great service very knowledgeable.

Daryl R. Was a very good man the number one sales man great.

Daryl was the best, come get a car from him great sales man, very straight forward get you in and out....!

It was done quickly and efficiently!

I went in to get my tires rotated and they were both very friendly, helpful and informative. I appreciate the help and will be returning for all of my future car needs

I've been a Russ Darrow customer for many years. I plan on continuing. Don't know what was going on though the last time I was there. Seemed like I was being mixed up with someone else. I had come in ro have my subframe replaced. Thw paers had finally come in. I was told it would take an hour or two. A short while later I was told that my oil had been changed ans that I was good to go. Hadn't come in for an oil change. I explained what I was there for. I had also come in to get my windshield wipers replaced. That never happened.

Our car buying experience went smooth and fairly quickly. Daryl was super friendly and helpful. He made it all worth it.

All good! Daryl was great