Always excellent service The service reps are helpful and i can obtain appointments for immediate service, even on weekends

The entire maintenance team was fast, efficient and incredibly attentive. I'm extremely impressed and will continue to use the dealership services as my first choice.

Was my first time in a dealership,it was a great experience.they took the time to find me something suitable to fit my needs. They listened to me and not just sold me a vehicle

Angela was very friendly and timely in greeting me as I pulled into the service area. She told me what to expect as far as time and where I could sit in a quiet place (yay) to read while I waited. The recall fix only took about 40 minutes which was impressive. Thank you to the mechanic who did the work! I am very happy with the service at Russ Darrow Honda!

We had a great experience and purchased a vehicle we love. Great customer service throughout dealership

Worked with Dakota Vitrano at Russ Darrow Honda; she was honest, no high pressure and she guided us gently to find the best car to fit our needs. I am so very pleased with this car; need a tweek that she promised they would fix and plan to return for this one thing to be fixed. Would definitely recommend her as a salesperson; a caring person and knowledgeable.

The car was ready at the time they quoted and the price was fair

He was very kind, great customer service and also explained what services are available and will be done when I come back.

Very fast, able to text to schedule and get right in. Maddie was helpful and made sure to take care of my needs

Alicia was very respectful and patient with me when I tried to get approved for Sunbit!

I really like the video report from the tech which explains what is going on with my car

My wife and I are pretty fussy when it's finally time to buy a car.  We don't want to play the typical dealer games to see who comes out on top.  We prefer to have everyone put their cards on the table and work something out that's good for everyone.  Dakota was a joy.  In my first call to her we discussed what I was looking for and within minutes she had emailed me a video of three cars she thought were the ideal selection of what she had on the lot.  (she was right) That was followed by an email with photos and technical information of the three.  By the time we sat down the following day, she had the one car that came in the color my wife favored cleaned and brought to the office area for a comfortable inspection.  She spent twenty minutes of so with my wife in the car, going over all the pertinent features so that she would be comfortable driving it and then accompanied us on the test drive.  It was so refreshing to find someone so committed to detail and making the customer comfortable with the product.  I would recommend everyone I know to work with her on their next purchase.  We picked up the car the next day and my wife is still smiling.  

The staff was very polite and knowledgeable. She called back when she said she would regarding a recall. And they provided rides to and from

I appreciate that video that is sent with the work that was done. The video gives you confidence that the work agreed upon is done.

This dealership made my buying a new car a very comfortable event!! Friendly and kind!!