Daryl Robinson is the best

My new fav

Daryl got it done! Knew his inventory in and out and made it as quick and painless as possible.

Everything was good. They got it done fast. But they forgot to reset the oil life and didn't calibrate the tires. It was a little stressful because at first you think it wasn't done . But I contacted the service department and they reassured me it was done and told me how to reset the oil and calibrate the tires.

It was welcoming and great The service was quick and the coffee was nice. Glad to have the kids room maybe some interactive toys.

Great 👍

It was very good service and I like it

One thing I wanted to mention is that I think her approach when greeting customers comes across as a little too aggressive. I would rather be greeted, asked what I’m there for, and then invited inside so we can look at what my vehicle actually needs, instead of being told everything that needs to be done before anyone has even looked at it. On a previous visit, I came in because my tire pressure light kept turning on. I was told that there was nothing wrong with the tire and that it did not need to be checked. However, after driving to Detroit, I discovered there was a nail in the tire. This suggests that the initial assessment may not have included a thorough inspection, which can impact customer trust and safety. Based on these experiences, I would prefer to work with a different staff member in the future. I visit this dealership regularly, and my interactions with other team members have consistently been more welcoming and attentive to my concerns. Focusing on active listening, thorough inspections, and clear communication could help improve the overall customer experience.

Good They diagnosed a problem and fixed the problem within 24 hrs Next time I hope to get a sale price. Maybe this could've been cheaper

Good communication, Ed did a great job of keeping me updated. Good customer service Professional

Great customer service. Got me an Uber while the work was being done. Nice touch.

I had no appointment, they estimated approximately 45 minutes. It took only about 30 minutes. Friendly staff!

Car was due for an oil change. Decided to replace tires. General knowledge of sales rep on tires was minimal. Parts person has 0 personality and as little info on tires. Once I did my own research I was told one of the tires was not in stock. Just a not good process. The center itself is below standards I am used too. Little in the way of refreshments. Not a very good place to wait. Most maddening is that when I called for the oil change would have been nice to be told there were several other maintenance jobs that should be done. With the ties it was a 5-6 hr job. I would have scheduled a different day as there were things I planned on doing. The rep that helped me was very pleasant, best attitude. Otherwise I would rate a 2 overall score

She was extremely nice about the service but I didn’t lthe car that you had for me to get from the car rental place

Video that they sent me was extremely unhelpful. Moving the phone way too fast, so that you couldn’t see anything. Like he was just trying to pacify the customer. Very unprofessional and useless. The work that was done seems to be okay.