I recently purchased a Honda Ridgeline from Russ Darrow and had an excellent experience working with Derrick. From the beginning, Derrick was professional, knowledgeable, and easy to work with. He took the time to answer my questions, kept the process straightforward, and never made me feel pressured. Buying a vehicle can sometimes be stressful, but Derrick made the entire experience smooth and efficient. What I appreciated most was his responsiveness, honesty, and willingness to help throughout the process. He followed through on his commitments and made sure everything was handled properly from start to finish. I would highly recommend Derrick to anyone looking to purchase a vehicle at Russ Darrow. Thank you for making this a positive buying experience. -Massi A.

This is my first time ever dealing with a dealership and I must say they’re not bad at all. I give them a A+

Terrible The experience was terrible your new staff need to be trained better. The experience was terrible (terrible terrible) your new staff need to be trained better.

The car wash was broken. I wanted a car wash. But I always enjoy coming to my car serviced. Except for once, someone gave me an inaccurate evaluation on my brakes that could have cost me more than $400.00 dollars.

She was helpful and quick wit my service Very polite and took time to help me with my situation

Rachel is the best, she is professional and on point when it come to making her customers happy

Good reliable service. Vehicle was ready when promised. I would use their services again for sure.

Good reliable service. Vehicle was ready when promised. I would use their services again for sure.

I was helped with my problem. The General Manager made sure that all issues were resolved.

I made an appointment. The work was done timely and finished ahead of time. Good work.

It was my first time going through the process and Ed was extremely helpful. He initiated conversation and helped me gain confidence in the process. He offered a car wash and didn't push on upselling after I explained my divorce/money situation.

Prompt, friendly service with great expertise. Im very happy with this dealership and service operation.

Rachel did a great job of accommodating my daughter, shuffling her to work and back. Service on my vehicle was completed in a timely manner. Very satisfied!

Fast and very friendly she was the fastest service I’ve ever had in a long time

Jon and everyone in the service department is amazing. Highly recommend them to everyone I know!