Daryl did great!

It was easy to make an appointment. Having a specific customer service rep assigned to our vehicle was a nice feature.

Ive had my vehicle serviced with Darrow for 6 years now and let's say things have changed tremendously to the point I purchased a new Honda elsewhere. No loaner vehicles for clients, I paid for a repair that wasn't even an issue and it was just not the experience I had been used to. Sadly I am not sure if I would be continuing business with them in the future. It's a tough decision.

For the third time in my history of dropping off cars at Russ Darrow for maintenance...I had to go back as a warning light was on. They forgot to reset something.

Maddie was great. The video of the work being done was very helpful. I was in and out in an hour!

The car wash was not working. Other than that I did get great service and would recommend you to my friends, coworkers and family

I recently purchased a Honda Ridgeline from Russ Darrow and had an excellent experience working with Derrick. From the beginning, Derrick was professional, knowledgeable, and easy to work with. He took the time to answer my questions, kept the process straightforward, and never made me feel pressured. Buying a vehicle can sometimes be stressful, but Derrick made the entire experience smooth and efficient. What I appreciated most was his responsiveness, honesty, and willingness to help throughout the process. He followed through on his commitments and made sure everything was handled properly from start to finish. I would highly recommend Derrick to anyone looking to purchase a vehicle at Russ Darrow. Thank you for making this a positive buying experience. -Massi A.

This is my first time ever dealing with a dealership and I must say they’re not bad at all. I give them a A+

Terrible The experience was terrible your new staff need to be trained better. The experience was terrible (terrible terrible) your new staff need to be trained better.

The car wash was broken. I wanted a car wash. But I always enjoy coming to my car serviced. Except for once, someone gave me an inaccurate evaluation on my brakes that could have cost me more than $400.00 dollars.

She was helpful and quick wit my service Very polite and took time to help me with my situation

Rachel is the best, she is professional and on point when it come to making her customers happy

Good reliable service. Vehicle was ready when promised. I would use their services again for sure.

Good reliable service. Vehicle was ready when promised. I would use their services again for sure.