Meet Our Staff

Management

George Matthews

George Matthews

General Manager

Certified
167 Reviews
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AL COBB

AL COBB

GENERAL SALES MANAGER
116 Reviews
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Josh Eynon

Josh Eynon

Sales Manager
4 Reviews
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Glenn Tucek

Glenn Tucek

Sales Manager
4 Reviews
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Shane Bode

Shane Bode

Used Car Director
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Sales

Lesia Matthis

Lesia Matthis

Sales and Leasing Representative

Certified
205 Reviews
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Rowley Clayborn

Rowley Clayborn

Salesperson

Certified
99 Reviews
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Christopher Stoflet

Christopher Stoflet

Sales

Certified
51 Reviews
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Derrick Taylor

Derrick Taylor

Sales Consultant

Certified
40 Reviews
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Daryl Robinson

Daryl Robinson

Sales Consultant

Certified
38 Reviews
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Dakota Vitrano

Dakota Vitrano

Sales

Certified
23 Reviews
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Tracey Morales

Tracey Morales

Sales

Certified
10 Reviews
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Ken Matthews

Ken Matthews

Sales
6 Reviews
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Thomas Coleman

Thomas Coleman

salesperson
5 Reviews
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Xavier Mendoza

Xavier Mendoza

SALES
2 Reviews
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Taysha Kelly

Taysha Kelly

Sales
1 Review
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Jordan Hoeft

Jordan Hoeft

Sales
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Service

Rachel Aguilar

Rachel Aguilar

Service Advisor

Certified
243 Reviews
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Jonathan Stein

Jonathan Stein

Service Advisor

Certified
222 Reviews
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Maddie Wojciechowski

Maddie Wojciechowski

Service Advisor

Certified
191 Reviews
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Jay Malkowski

Jay Malkowski

Service Manager

Certified
163 Reviews
View Bio
Aleiah Brown

Aleiah Brown

Service Advisor

Certified
140 Reviews
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Cruz Drahonovsky

Cruz Drahonovsky

Service Advisor

Certified
55 Reviews
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Alicia Love

Alicia Love

Service Advisor

Certified
43 Reviews
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Edgardo Acosta

Edgardo Acosta

Service Advisor

Certified
41 Reviews
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Kailah Flores-Malone

Kailah Flores-Malone

Service Advisor

Certified
34 Reviews
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Angela David

Angela David

Service Advisor

Certified
12 Reviews
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Finance

Gerald Johnson

Gerald Johnson

FI

Certified
68 Reviews
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Bobby Ljubich

Bobby Ljubich

FI

Certified
47 Reviews
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Mike Graat

Mike Graat

FI
24 Reviews
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Administration

Nicole Hottenstein

Nicole Hottenstein

Office Manager
3 Reviews
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Becky Bennett

Becky Bennett

Cashier
2 Reviews
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Leticia Calhoun

Leticia Calhoun

Cashier
View Bio
LaQuanda McDonald

LaQuanda McDonald

Asst Office Manager
View Bio
Eli Piasecki

Eli Piasecki

Marketing
View Bio
Amirah Taylor

Amirah Taylor

Cashier
View Bio
Rod Winklepleck

Rod Winklepleck

Corporate Director of Sales
View Bio

Parts

Zach Gresbach

Zach Gresbach

Parts Manager

Certified
114 Reviews
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Angleo Balsamo

Angleo Balsamo

Parts Counter
4 Reviews
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Niko Wynn Beavers

Niko Wynn Beavers

Parts Counter
2 Reviews
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Mark Alvarez

Mark Alvarez

Parts Counter
View Bio
Adam Katz

Adam Katz

Parts Counter
View Bio
Rachel Aguilar

Rachel Aguilar

Service Advisor

243 Reviews
Certified
Dealership Experience 9 years 2 months
Industry Experience 6 years 4 months
Recent Reviews

Jun 28, 2026

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I am always satisfied with my service at Russ Darrow.

I am always satisfied with my service at Russ Darrow. Alicia, Rachel, and Maddie are excellent to work with in the service department.

Jun 19, 2026

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I really like the video report from the tech which

I really like the video report from the tech which explains what is going on with my car

Jun 19, 2026

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I appreciate that video that is sent with the work that

I appreciate that video that is sent with the work that was done. The video gives you confidence that the work agreed upon is done.

Jun 17, 2026

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Efficient, knowledgeable and helpful.

Efficient, knowledgeable and helpful. Rachel is easy to work with and a good communicator. Appreciate her help.

Jun 17, 2026

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They are very good at what they do.

They are very good at what they do.and the agent who handled us was very exceptional.

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Jonathan Stein

Jonathan Stein

Service Advisor

222 Reviews
Certified
Dealership Experience 8 years 5 months
Industry Experience 20 years 10 months
Recent Reviews

Jun 24, 2026

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Service team was very accommodating and helpful.

Service team was very accommodating and helpful. We appreciate their hard work and dedication to get us back on the road safely.

Jun 23, 2026

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Amazing service that was friendly, attentive and

Amazing service that was friendly, attentive and accommodating. Great communication about on going process. Found 2 issues that I had concerns with that another Honda dealership said was nothing.

Jun 19, 2026

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I appreciate that video that is sent with the work that

I appreciate that video that is sent with the work that was done. The video gives you confidence that the work agreed upon is done.

Jun 17, 2026

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Jon was attentive to my requests and very informative.

Jon was attentive to my requests and very informative. He was professional, courteous, knowledgeable and efficient. Well Done

Jun 16, 2026

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Excellent service as usual.

Excellent service as usual. The video is super helpful. Great staff and fast service at a reasonable price. What more could you ask for?

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Lesia Matthis

Lesia Matthis

Sales and Leasing Representative

205 Reviews
Certified
Contact Me
Dealership Experience 13 years 1 months
Industry Experience 22 years 7 months
My father was a mechanic for 31 years and I grew around cars. He is the one who introduced me the automotive industry. I've been working with Honda for 23 plus years and have been with Russ Darrow Honda since 2013. I'm passionate about the brand and would love to help you find the vehicle that best fit your needs. Outside of the dealership I spend a lot of time with my circle of friends, love to shop and work around my house. I'm an avid Packer fan, Go Pack Go! I strive to provide a fun, low pressure experience and welcome you to come in and see me.
Recent Reviews

Jun 17, 2026

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They made the experience very easy.

They made the experience very easy. Answered all my questions, allowed me to look and multiple options and didn't try to have me purchase things I didn't need.

Jun 17, 2026

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They made the experience very easy.

They made the experience very easy. Answered all my questions, allowed me to look and multiple options and didn't try to have me purchase things I didn't need.

Jun 12, 2026

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I recently purchased a Honda Ridgeline from Russ Darrow

I recently purchased a Honda Ridgeline from Russ Darrow and had an excellent experience working with Derrick. From the beginning, Derrick was professional, knowledgeable, and easy to work with. He took the time to answer my questions, kept the process straightforward, and never made me feel pressured. Buying a vehicle can sometimes be stressful, but Derrick made the entire experience smooth and efficient. What I appreciated most was his responsiveness, honesty, and willingness to help throughout the process. He followed through on his commitments and made sure everything was handled properly from start to finish. I would highly recommend Derrick to anyone looking to purchase a vehicle at Russ Darrow. Thank you for making this a positive buying experience. -Massi A.

Jun 08, 2026

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With my past experiences not being great, this was an

With my past experiences not being great, this was an amazing change. I had the best experience. I worked with Lesia and Josh. Thank you so much the great experience and I look forward to working with you in the future! I absolutely love my new lease as well!

Jun 07, 2026

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Lesia and George are simply amazing!

Lesia and George are simply amazing!!! The team that I worked with, including Mike and Bobby all showed exceptional courtesy. They are all professional and patient. Their knowledge and expertise was appreciated. It is evident that they value their customers. Thumbs up to Al and Josh too! Shout out to Rowley- he congratulated even when it wasn’t his sale.

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Maddie Wojciechowski

Maddie Wojciechowski

Service Advisor

191 Reviews
Certified
Dealership Experience 6 years 2 months
Recent Reviews

Jun 28, 2026

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I am always satisfied with my service at Russ Darrow.

I am always satisfied with my service at Russ Darrow. Alicia, Rachel, and Maddie are excellent to work with in the service department.

Jun 27, 2026

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I had an unexpected electrical issue.

I had an unexpected electrical issue. They took me right in, without an appointment, diagnosed it, fixed it and I was on my way in a short amount of time. Excellent Service!

Jun 25, 2026

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Always great service, able to get immediate appointments

Always great service, able to get immediate appointments Thank you for the great service and maintenance

Jun 25, 2026

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Had a great experience.

Had a great experience. Staff were nice and courteous. My scheduled appointment was right on time .I loved the shuttle service , Karen was very nice shuttle driver.

Jun 24, 2026

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The personnel was very friendly and and the oil change

The personnel was very friendly and and the oil change was done within the time. The representative told me it would be done . I appreciate the courtesy of Russ Darrell.

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George Matthews

George Matthews

General Manager

167 Reviews
Certified
Dealership Experience 15 years
Industry Experience 35 years 3 months
I have been in the car industry for over 25 years. I still enjoy the smiles created from satisfied customers. In my spare time I love to barbecue while watching my Packers, Brewers, and Bucks play.
Recent Reviews

Jun 16, 2026

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Good people to work with Helped me get through the

Good people to work with Helped me get through the process quickly and easily Took good care

Jun 14, 2026

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Very clean, welcoming, and down to business.

Very clean, welcoming, and down to business. We really appreciated the efficiency and directness in the purchasing process.

Jun 07, 2026

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Lesia and George are simply amazing!

Lesia and George are simply amazing!!! The team that I worked with, including Mike and Bobby all showed exceptional courtesy. They are all professional and patient. Their knowledge and expertise was appreciated. It is evident that they value their customers. Thumbs up to Al and Josh too! Shout out to Rowley- he congratulated even when it wasn’t his sale.

Jun 04, 2026

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I feel like there’s no communication between the

I feel like there’s no communication between the employees of the dealership. I’ve been to the dealership about five times since I had my car, and one time they completely lost my car. Another time, they couldn’t figure out what was going on with my car. One time I came in for an oil/filter change, they told me I couldn’t have an oil change because it didn’t meet their requirement.

May 31, 2026

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Friendly, competent, competitive, responsive dealership

Friendly, competent, competitive, responsive dealership that offers and provides comprehensive assistance from sales to service.

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Jay Malkowski

Jay Malkowski

Service Manager

163 Reviews
Certified
Dealership Experience 12 years 11 months
Industry Experience 12 years 11 months
I started working at Russ Darrow back in 2013 which is where I got my start in the automotive industry. When I'm not helping service customers I enjoy spending time with my family and I play softball two nights a week. I'm a huge Wisconsin sports fan and enjoy watching all of them. When you're ready for service, I'm here to help and look forward to working with you.
Recent Reviews

Jun 11, 2026

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Jon and everyone in the service department is amazing.

Jon and everyone in the service department is amazing. Highly recommend them to everyone I know!

Jun 06, 2026

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I like everything about you place good service,but I

I like everything about you place good service,but I don't like the manager!!!

May 31, 2026

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Friendly, competent, competitive, responsive dealership

Friendly, competent, competitive, responsive dealership that offers and provides comprehensive assistance from sales to service.

May 31, 2026

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Rachel is very friendly and kept me updated while my

Rachel is very friendly and kept me updated while my vehicle was in for service, highly recommend having vehicle serviced here.

May 30, 2026

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Service from eight in the morning to three in the

Service from eight in the morning to three in the afternoon, three hours to get tires and the confirmation that there’s a constant issue with CRV tires which is documented since 2019 the lack of admission somethings wrong is a safety violation for all those who buy this car

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Aleiah Brown

Aleiah Brown

Service Advisor

140 Reviews
Certified
Recent Reviews

Jun 25, 2026

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The wait was longer than expected and your prices are

The wait was longer than expected and your prices are very challenging in this economy. But Aleiah did a fantastic job with me and I appreciate it.

Jun 16, 2026

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Excellent service as usual.

Excellent service as usual. The video is super helpful. Great staff and fast service at a reasonable price. What more could you ask for?

Jun 12, 2026

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Terrible The experience was terrible your new staff need

Terrible The experience was terrible your new staff need to be trained better. The experience was terrible (terrible terrible) your new staff need to be trained better.

Jun 11, 2026

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Fast and very friendly she was the fastest service I’ve

Fast and very friendly she was the fastest service I’ve ever had in a long time

Jun 06, 2026

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I like everything about you place good service,but I

I like everything about you place good service,but I don't like the manager!!!

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AL COBB

AL COBB

GENERAL SALES MANAGER
Dealership Experience 8 years 11 months
Industry Experience 27 years 7 months
Mr. Laid back who developed a love and passion for the Auto Industry. I really enjoy watching live Sporting Events, Biking, Golfing, listening to live music and indulging in Fantasy Football. I am here to provide you with enough information to make your next automobile purchase be a memorable experience! "OPPORTUNITIES ARE NEVER LOST, THEY ARE JUST GIVEN TO SOMEONE ELSE!"
Recent Reviews

Jun 26, 2026

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Amazing customer service and very responsive.

Amazing customer service and very responsive. Tim did a great job getting my deal approved along with Alvin.

Jun 12, 2026

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I recently purchased a Honda Ridgeline from Russ Darrow

I recently purchased a Honda Ridgeline from Russ Darrow and had an excellent experience working with Derrick. From the beginning, Derrick was professional, knowledgeable, and easy to work with. He took the time to answer my questions, kept the process straightforward, and never made me feel pressured. Buying a vehicle can sometimes be stressful, but Derrick made the entire experience smooth and efficient. What I appreciated most was his responsiveness, honesty, and willingness to help throughout the process. He followed through on his commitments and made sure everything was handled properly from start to finish. I would highly recommend Derrick to anyone looking to purchase a vehicle at Russ Darrow. Thank you for making this a positive buying experience. -Massi A.

Jun 07, 2026

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Darryl was great to work with and everyone made

Darryl was great to work with and everyone made everything so easy to get into the vehicle I wanted.

Jun 07, 2026

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Lesia and George are simply amazing!

Lesia and George are simply amazing!!! The team that I worked with, including Mike and Bobby all showed exceptional courtesy. They are all professional and patient. Their knowledge and expertise was appreciated. It is evident that they value their customers. Thumbs up to Al and Josh too! Shout out to Rowley- he congratulated even when it wasn’t his sale.

May 19, 2026

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Easy and fast experience, Chris was very helpful in

Easy and fast experience, Chris was very helpful in getting me the best deal possible for my new car.

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Zach Gresbach

Zach Gresbach

Parts Manager

114 Reviews
Certified
Dealership Experience 6 years 3 months
Industry Experience 14 years 6 months
Recent Reviews

Jun 23, 2026

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Quick appt scheduling, all done online.

Quick appt scheduling, all done online. Immediate attention when driving in. Love the tire and alignment sensing when driving in and the facility is very clean and professional

Jun 11, 2026

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Good reliable service.

Good reliable service. Vehicle was ready when promised. I would use their services again for sure.

Jun 11, 2026

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Good reliable service.

Good reliable service. Vehicle was ready when promised. I would use their services again for sure.

Jun 06, 2026

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It was very good service.

It was very good service. I would recommend you to my friends. See you next year.

Jun 05, 2026

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Knowledgeable Did a good job knew what they were doing

Knowledgeable Did a good job knew what they were doing Was very pleased with their work.

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Rowley Clayborn

Rowley Clayborn

Salesperson

99 Reviews
Certified
Contact Me
Dealership Experience 11 years
Recent Reviews

Jun 23, 2026

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Actually Rowley was on vacation but he arranged for me to

Actually Rowley was on vacation but he arranged for me to meet with Tracy and she did a wonderful job.

Jun 19, 2026

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This dealership made my buying a new car a very

This dealership made my buying a new car a very comfortable event!! Friendly and kind!!

Jun 07, 2026

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Lesia and George are simply amazing!

Lesia and George are simply amazing!!! The team that I worked with, including Mike and Bobby all showed exceptional courtesy. They are all professional and patient. Their knowledge and expertise was appreciated. It is evident that they value their customers. Thumbs up to Al and Josh too! Shout out to Rowley- he congratulated even when it wasn’t his sale.

Jun 04, 2026

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I feel like there’s no communication between the

I feel like there’s no communication between the employees of the dealership. I’ve been to the dealership about five times since I had my car, and one time they completely lost my car. Another time, they couldn’t figure out what was going on with my car. One time I came in for an oil/filter change, they told me I couldn’t have an oil change because it didn’t meet their requirement.

Jun 02, 2026

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It was a Great especially worker Rowley Clayborn.

It was a Great especially worker Rowley Clayborn. All the employee's showed great professionalism to us!

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Gerald Johnson

Gerald Johnson

FI

68 Reviews
Certified
Recent Reviews

Jun 19, 2026

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This dealership made my buying a new car a very

This dealership made my buying a new car a very comfortable event!! Friendly and kind!!

Jun 17, 2026

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They are very good at what they do.

They are very good at what they do.and the agent who handled us was very exceptional.

Jun 15, 2026

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Dakota was wonderful to work with!

Dakota was wonderful to work with! Her communication was top notch and very responsive. We were traveling about 2 hours to look at a car and she sent videos that I asked for along with answering any questions I had before we made the drive. I highly recommend Dakota if you are looking for a vehicle.

Jun 12, 2026

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I recently purchased a Honda Ridgeline from Russ Darrow

I recently purchased a Honda Ridgeline from Russ Darrow and had an excellent experience working with Derrick. From the beginning, Derrick was professional, knowledgeable, and easy to work with. He took the time to answer my questions, kept the process straightforward, and never made me feel pressured. Buying a vehicle can sometimes be stressful, but Derrick made the entire experience smooth and efficient. What I appreciated most was his responsiveness, honesty, and willingness to help throughout the process. He followed through on his commitments and made sure everything was handled properly from start to finish. I would highly recommend Derrick to anyone looking to purchase a vehicle at Russ Darrow. Thank you for making this a positive buying experience. -Massi A.

Jun 07, 2026

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Darryl was great to work with and everyone made

Darryl was great to work with and everyone made everything so easy to get into the vehicle I wanted.

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Cruz Drahonovsky

Cruz Drahonovsky

Service Advisor

55 Reviews
Certified
Recent Reviews

Jun 29, 2026

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The customer service here is unmatched!

The customer service here is unmatched! Great team and a great experience. Highly recommend to everyone!

Jun 28, 2026

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Cruz was amazing and knowledgeable!

Cruz was amazing and knowledgeable! He explained everything about my car and made sure that I felt comfortable about the service and my car!

Jun 16, 2026

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Excellent service as usual.

Excellent service as usual. The video is super helpful. Great staff and fast service at a reasonable price. What more could you ask for?

Jun 06, 2026

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I like everything about you place good service,but I

I like everything about you place good service,but I don't like the manager!!!

Jun 03, 2026

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As soon as I pulled in to the service garage, Cruz was

As soon as I pulled in to the service garage, Cruz was there to assist me. He was very friendly and asked me for my key.

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Christopher Stoflet

Christopher Stoflet

Sales

51 Reviews
Certified
Contact Me
Dealership Experience 8 years 1 months
Industry Experience 30 years 5 months
I've been in sales and marketing since1996. I love this industry. I'm always meeting new people. I love customer service and providing the buying experience we can offer. I'm all about family and living life to the fullest!
Recent Reviews

Jun 17, 2026

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Great He was knowledgeable and very pleasant to work

Great He was knowledgeable and very pleasant to work with. Had a great experience Wonderful service

Jun 16, 2026

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Daryl Robinson was very helpful salesman and was great to

Daryl Robinson was very helpful salesman and was great to deal with him. Support carafe was great and also great help from a gentleman with all the settings on the dashboard n software

Jun 02, 2026

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Christopher was an exceptional salesman who took a

Christopher was an exceptional salesman who took a personal interest in my specific needs and spared no time or energy to accommodate exactly what I was looking for in a vehicle. He made sure everything was exactly what I wanted from start to finish.

May 26, 2026

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Very welcoming and easy to deal with!

Very welcoming and easy to deal with! They had exactly what we were looking for!

May 26, 2026

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Walked in knowing exactly what i wanted and within days i

Walked in knowing exactly what i wanted and within days i had my car! For my first time buying a new car it was a breeze! Chris is very professional and friendly 5 stars from this girl!

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Bobby Ljubich

Bobby Ljubich

FI

47 Reviews
Certified
Dealership Experience 1 years 6 months
Industry Experience 23 years 6 months
I'm not a golfer, I just golf a lot.
Recent Reviews

Jun 26, 2026

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Amazing customer service and very responsive.

Amazing customer service and very responsive. Tim did a great job getting my deal approved along with Alvin.

Jun 17, 2026

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They made the experience very easy.

They made the experience very easy. Answered all my questions, allowed me to look and multiple options and didn't try to have me purchase things I didn't need.

Jun 17, 2026

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They made the experience very easy.

They made the experience very easy. Answered all my questions, allowed me to look and multiple options and didn't try to have me purchase things I didn't need.

Jun 14, 2026

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Very clean, welcoming, and down to business.

Very clean, welcoming, and down to business. We really appreciated the efficiency and directness in the purchasing process.

Jun 07, 2026

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Lesia and George are simply amazing!

Lesia and George are simply amazing!!! The team that I worked with, including Mike and Bobby all showed exceptional courtesy. They are all professional and patient. Their knowledge and expertise was appreciated. It is evident that they value their customers. Thumbs up to Al and Josh too! Shout out to Rowley- he congratulated even when it wasn’t his sale.

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Alicia Love

Alicia Love

Service Advisor

43 Reviews
Certified
Recent Reviews

Jun 28, 2026

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I am always satisfied with my service at Russ Darrow.

I am always satisfied with my service at Russ Darrow. Alicia, Rachel, and Maddie are excellent to work with in the service department.

Jun 19, 2026

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Alicia was very respectful and patient with me when I

Alicia was very respectful and patient with me when I tried to get approved for Sunbit!

Jun 16, 2026

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Outstanding service was given throughout the entire

Outstanding service was given throughout the entire visit, also was very pleasant and knowledgeable with answering all my questions

Jun 16, 2026

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Always great to work with, keep you informed,I've never

Always great to work with, keep you informed,I've never had issue with RD Honda that's why I keep coming back!

Jun 13, 2026

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Ive had my vehicle serviced with Darrow for 6 years now

Ive had my vehicle serviced with Darrow for 6 years now and let's say things have changed tremendously to the point I purchased a new Honda elsewhere. No loaner vehicles for clients, I paid for a repair that wasn't even an issue and it was just not the experience I had been used to. Sadly I am not sure if I would be continuing business with them in the future. It's a tough decision.

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Edgardo Acosta

Edgardo Acosta

Service Advisor

41 Reviews
Certified
Recent Reviews

Jun 28, 2026

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Ed was great.

Ed was great. So far my car is running great. I hope it keeps it up.

Jun 24, 2026

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Ed is truly awesome at customer service!

Ed is truly awesome at customer service! He explained everything clearly to me, was friendly, answered all my questions and went out of his way to make sure I had a good experience!

Jun 19, 2026

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He was very kind, great customer service and also

He was very kind, great customer service and also explained what services are available and will be done when I come back.

Jun 18, 2026

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Ed was very helpful.

Ed was very helpful. He took care of me and straightened out my situation. I hope my CR-V continues to not give me issues.

Jun 17, 2026

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Has the best service & service friendly I can always

Has the best service & service friendly I can always get in at the time I want

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Derrick Taylor

Derrick Taylor

Sales Consultant

40 Reviews
Certified
Recent Reviews

Jun 12, 2026

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I recently purchased a Honda Ridgeline from Russ Darrow

I recently purchased a Honda Ridgeline from Russ Darrow and had an excellent experience working with Derrick. From the beginning, Derrick was professional, knowledgeable, and easy to work with. He took the time to answer my questions, kept the process straightforward, and never made me feel pressured. Buying a vehicle can sometimes be stressful, but Derrick made the entire experience smooth and efficient. What I appreciated most was his responsiveness, honesty, and willingness to help throughout the process. He followed through on his commitments and made sure everything was handled properly from start to finish. I would highly recommend Derrick to anyone looking to purchase a vehicle at Russ Darrow. Thank you for making this a positive buying experience. -Massi A.

Jun 06, 2026

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Derrick was really helpful, honest, and understanding

Derrick was really helpful, honest, and understanding with us. I would highly recommend Russ Darrow Honda and Derrick.

May 29, 2026

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The team at Russ Darrow was attentive, but not pushy.

The team at Russ Darrow was attentive, but not pushy. They were quick to find the vehicles we were interested in, and also suggested some alternative vehicles. Ultimately, we purchased a car we are very happy with.

May 27, 2026

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They satisfied my needs.

They satisfied my needs. I was expecting a full tank of gas ?? I recommend

May 23, 2026

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They were very professional and accommodating.

They were very professional and accommodating. They answered all of my questions and the process was pretty streamlined.

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Daryl Robinson

Daryl Robinson

Sales Consultant

38 Reviews
Certified
Recent Reviews

Jun 28, 2026

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Very comprehensive, took time to answer our questions,

Very comprehensive, took time to answer our questions, very accommodating to our tight schedule. Great

Jun 21, 2026

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We had a great experience and purchased a vehicle we

We had a great experience and purchased a vehicle we love. Great customer service throughout dealership

Jun 16, 2026

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Daryl Robinson was very helpful salesman and was great to

Daryl Robinson was very helpful salesman and was great to deal with him. Support carafe was great and also great help from a gentleman with all the settings on the dashboard n software

Jun 14, 2026

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Very clean, welcoming, and down to business.

Very clean, welcoming, and down to business. We really appreciated the efficiency and directness in the purchasing process.

Jun 07, 2026

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Darryl was great to work with and everyone made

Darryl was great to work with and everyone made everything so easy to get into the vehicle I wanted.

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Kailah Flores-Malone

Kailah Flores-Malone

Service Advisor

34 Reviews
Certified
Recent Reviews

Jun 26, 2026

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The service is always fast the reps are always kind and

The service is always fast the reps are always kind and very considerate service with a smile

Jun 26, 2026

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Kai was a pleasure to work with.

Kai was a pleasure to work with. She was very courteous and kept me informed throughout the whole process.

Jun 24, 2026

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Quick and friendly service.

Quick and friendly service. Car wash was not offered and did not happen. Unsure if that is no longer an option.

Jun 23, 2026

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Fast, polite and professional A professional experience

Fast, polite and professional A professional experience from beginning to end, and I appreciate the multi point inspection report!

Jun 13, 2026

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It was easy to make an appointment.

It was easy to make an appointment. Having a specific customer service rep assigned to our vehicle was a nice feature.

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Mike Graat

Mike Graat

FI
Recent Reviews

Jun 12, 2026

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Employee Rating

I recently purchased a Honda Ridgeline from Russ Darrow

I recently purchased a Honda Ridgeline from Russ Darrow and had an excellent experience working with Derrick. From the beginning, Derrick was professional, knowledgeable, and easy to work with. He took the time to answer my questions, kept the process straightforward, and never made me feel pressured. Buying a vehicle can sometimes be stressful, but Derrick made the entire experience smooth and efficient. What I appreciated most was his responsiveness, honesty, and willingness to help throughout the process. He followed through on his commitments and made sure everything was handled properly from start to finish. I would highly recommend Derrick to anyone looking to purchase a vehicle at Russ Darrow. Thank you for making this a positive buying experience. -Massi A.

Jun 07, 2026

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Lesia and George are simply amazing!

Lesia and George are simply amazing!!! The team that I worked with, including Mike and Bobby all showed exceptional courtesy. They are all professional and patient. Their knowledge and expertise was appreciated. It is evident that they value their customers. Thumbs up to Al and Josh too! Shout out to Rowley- he congratulated even when it wasn’t his sale.

May 15, 2026

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Terrible dealership and terrible employees do better she

Terrible dealership and terrible employees do better she should be fired very rude mean old lady

May 13, 2026

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Great cars and easy to deal with staff to get an

Great cars and easy to deal with staff to get an affordable car. Services in the back were timely and very reasonable.

May 10, 2026

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The service is always good and the staff aren’t trying to

The service is always good and the staff aren’t trying to push unnecessary things on the customers

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Dakota Vitrano

Dakota Vitrano

Sales

23 Reviews
Certified
Contact Me
Dealership Experience 8 months
Industry Experience 3 years 1 months
I care more about you being so happy with your experience that I don't even have to ask you to leave me kind words here than making a sale 🙂
Recent Reviews

Jun 28, 2026

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Dakota made the buying process so easy.

Dakota made the buying process so easy. We would recommend her to anyone! A great experience!

Jun 19, 2026

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My wife and I are pretty fussy when it's finally time to

My wife and I are pretty fussy when it's finally time to buy a car.  We don't want to play the typical dealer games to see who comes out on top.  We prefer to have everyone put their cards on the table and work something out that's good for everyone.  Dakota was a joy.  In my first call to her we discussed what I was looking for and within minutes she had emailed me a video of three cars she thought were the ideal selection of what she had on the lot.  (she was right) That was followed by an email with photos and technical information of the three.  By the time we sat down the following day, she had the one car that came in the color my wife favored cleaned and brought to the office area for a comfortable inspection.  She spent twenty minutes of so with my wife in the car, going over all the pertinent features so that she would be comfortable driving it and then accompanied us on the test drive.  It was so refreshing to find someone so committed to detail and making the customer comfortable with the product.  I would recommend everyone I know to work with her on their next purchase.  We picked up the car the next day and my wife is still smiling.  

Jun 15, 2026

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Dakota was wonderful to work with!

Dakota was wonderful to work with! Her communication was top notch and very responsive. We were traveling about 2 hours to look at a car and she sent videos that I asked for along with answering any questions I had before we made the drive. I highly recommend Dakota if you are looking for a vehicle.

Jun 07, 2026

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I appreciated the pace and lack of high pressure tactics

I appreciated the pace and lack of high pressure tactics that I have experienced in the past when buy/leasing a car. Dakota explained the xxxxxxof buying a cerified used car with an extended warrantee. Really felt that she had our best interests at heart. The facility was very clean, and the staff we encountered were very nice and you could tell they are happy at their jobs. I do recommend this Honda dealership and Dakota as well!

Jun 02, 2026

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It was a very busy day, so our time was cut short, but

It was a very busy day, so our time was cut short, but overall it was good

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Angela David

Angela David

Service Advisor

12 Reviews
Certified
Recent Reviews

Jun 23, 2026

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Knowledgeable staff, she explained the price breakdowns

Knowledgeable staff, she explained the price breakdowns of everything and let me choose the best options for me

Jun 22, 2026

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Always excellent service The service reps are helpful and

Always excellent service The service reps are helpful and i can obtain appointments for immediate service, even on weekends

Jun 21, 2026

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Angela was very friendly and timely in greeting me as I

Angela was very friendly and timely in greeting me as I pulled into the service area. She told me what to expect as far as time and where I could sit in a quiet place (yay) to read while I waited. The recall fix only took about 40 minutes which was impressive. Thank you to the mechanic who did the work! I am very happy with the service at Russ Darrow Honda!

Jun 16, 2026

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Very nice service!

Very nice service! ?? It's a nice place to bring my car and the service is great!!!

Jun 15, 2026

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Very professional and friendly!

Very professional and friendly! Convenient appointment schedule and friendly atmosphere in the facility. Great! Great! ??

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Tracey Morales

Tracey Morales

Sales

10 Reviews
Certified
Contact Me
Dealership Experience 1 years
Industry Experience 13 years
I love connecting with people. Helping people keep a smile on their face is my goal. I love being in the car business and love Hondas!! I have a Yorkie his name is Marley Bob, his birthday is in August,(2026) if he makes it he will be 23 years old!!! My vet always told me I'm a great pet mom!! He pretty much runs me!!! I have four adult men two are identical twins, and they gave me a host of glam children!!My hobbies are traveling the world shopping and cooking!!!
Recent Reviews

Jun 19, 2026

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This dealership made my buying a new car a very

This dealership made my buying a new car a very comfortable event!! Friendly and kind!!

Jun 15, 2026

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I really appreciate everything they have done for me and

I really appreciate everything they have done for me and being there me when I had an issue with my current truck and I love Ms Morals!

Jun 02, 2026

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My opinion is the staff makes the dealership what it is

My opinion is the staff makes the dealership what it is that being said russ darrow has got to be taken great care of the employees cause it's always a pleasure dealing with the staff

Jun 02, 2026

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Tracy were able to get me what I liked and the pricing

Tracy were able to get me what I liked and the pricing was right Excellent service done by Tracey

May 28, 2026

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Tracey made my car buying experience so easy!

Tracey made my car buying experience so easy! I usually trade in my vehicles every few years and the experience I had with her was amazing! I will absolutely go back to see her when it’s time to trade again!

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Ken Matthews

Ken Matthews

Sales
Recent Reviews

Feb 21, 2026

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Employee Rating

They were awesome and everyone very helpful.

They were awesome and everyone very helpful. They were able to answer all my questions. I appreciate all that they did to get me in my new SUV and so fast.

Feb 16, 2026

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Ken was personable and helpful.

Ken was personable and helpful. He may have been a bit forgetful but nothing major. He was attentive and growing in the role.

Feb 14, 2026

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My car wasn't ready.

My car wasn't ready. An employee literally tried starting a fist fight with me. I did not get any paperwork for my purchase.

Feb 12, 2026

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The Russ Darrow team was fantastic.

The Russ Darrow team was fantastic. Everyone I worked with was super helpful and knowledgeable. I couldn’t have asked for a better car buying experience.

Feb 11, 2026

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Excellent customer service, very friendly and responsive.

Excellent customer service, very friendly and responsive. Highly recommend to anyone in the market for a vehicle!

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Thomas Coleman

Thomas Coleman

salesperson
Contact Me
Dealership Experience 8 years
Industry Experience 11 years 5 months
Wisconsin made Family-oriented man who works extremely hard everything that I do, I love people and I love helping people.
Recent Reviews

Apr 07, 2026

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Thomas is an awesome salesperson.

Thomas is an awesome salesperson. He was very detailed. I had a great car buying experience!

Mar 01, 2026

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His attention to detail is amazing we only had to look at

His attention to detail is amazing we only had to look at one car because of it and it saved our whole day, amazing salesperson check him out !

Feb 27, 2026

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Tom’s calm and pleasant demeanor during negotiations was

Tom’s calm and pleasant demeanor during negotiations was much appreciated. We didn’t feel rushed and drove away 😀

Feb 15, 2026

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Thomas Coleman was just awesome.

Thomas Coleman was just awesome. Very nice man and helpful. Did everything he could to help me get the lease for my vehicle The dealership isa very nice establishment. All my interactions with people were very good.

Feb 11, 2026

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Buying my car yesterday was exciting!

Buying my car yesterday was exciting! The dealership team walked me through everything and made sure I understood the paperwork. Driving off the lot felt amazing.

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Angleo Balsamo

Angleo Balsamo

Parts Counter
Recent Reviews

Jan 25, 2026

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Employee Rating

Always willing to help.

Always willing to help. Always make sure I am happy with the service, Always checking in and updating me

Dec 19, 2025

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i think Russ Darrow Honda has a great atmosphere that i

i think Russ Darrow Honda has a great atmosphere that i enjoy each time i come in for any kind of help

Aug 30, 2025

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Samantha is an excellent advisor as was Mike in

Samantha is an excellent advisor as was Mike in explaining and repairing the extensive service

Jun 08, 2025

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I always have my service done at Russ Darrow Honda.

I always have my service done at Russ Darrow Honda. Miguel was a great salesman. He went to bat for me and got me the best deal he could.

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Josh Eynon

Josh Eynon

Sales Manager
Dealership Experience 4 months
Industry Experience 21 years 1 months
With over 21 years in the automotive industry, including 16 years proudly representing Honda, I bring experience, honesty, and a customer-first approach to every interaction. Having grown up in Ozaukee County, I value building long term relationships within the community I call home. I've been happily married since Oct of 2010 and am a proud parent of three kids and two dogs. When I'm not at the dealership, you'll find me cheering on my kids at their sporting events or enjoying the outdoors, camping, biking, and swimming with my family.
Recent Reviews

Jun 19, 2026

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This dealership made my buying a new car a very

This dealership made my buying a new car a very comfortable event!! Friendly and kind!!

Jun 08, 2026

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With my past experiences not being great, this was an

With my past experiences not being great, this was an amazing change. I had the best experience. I worked with Lesia and Josh. Thank you so much the great experience and I look forward to working with you in the future! I absolutely love my new lease as well!

Jun 07, 2026

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Lesia and George are simply amazing!

Lesia and George are simply amazing!!! The team that I worked with, including Mike and Bobby all showed exceptional courtesy. They are all professional and patient. Their knowledge and expertise was appreciated. It is evident that they value their customers. Thumbs up to Al and Josh too! Shout out to Rowley- he congratulated even when it wasn’t his sale.

May 31, 2026

Dealership Rating
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Friendly, competent, competitive, responsive dealership

Friendly, competent, competitive, responsive dealership that offers and provides comprehensive assistance from sales to service.

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Glenn Tucek

Glenn Tucek

Sales Manager
Dealership Experience 10 years 8 months
Industry Experience 18 years 5 months
Recent Reviews

Dec 19, 2025

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Employee Rating

i think Russ Darrow Honda has a great atmosphere that i

i think Russ Darrow Honda has a great atmosphere that i enjoy each time i come in for any kind of help

Jun 27, 2025

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Employee Rating

The dealership and the staff were very professional and

The dealership and the staff were very professional and efficient along the entire process, Great Job

Feb 12, 2022

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I love them every time I come the service is nice and...

I love them every time I come the service is nice and fast the workers are always on their job they help with all my questions and concerns I love this dealer I could’ve found a better please to get my car from

May 16, 2020

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I had a super fun time today at Russ Darrow Honda....

I had a super fun time today at Russ Darrow Honda. Kavanaugh and Shannon were excellent to work with. They were both very professional and knowledgeable. I walked out the same day with my new Honda Accord Sport 🙂 I will keep coming back here for service as well. I love the new location and the great deals. Thanks Russ Darrow Honda and all the staff helping out!

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Nicole Hottenstein

Nicole Hottenstein

Office Manager
Dealership Experience 8 years 3 months
Industry Experience 8 years 3 months
Recent Reviews

May 15, 2026

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Employee Rating

Terrible dealership and terrible employees do better she

Terrible dealership and terrible employees do better she should be fired very rude mean old lady

May 13, 2026

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Employee Rating

Great cars and easy to deal with staff to get an

Great cars and easy to deal with staff to get an affordable car. Services in the back were timely and very reasonable.

Feb 26, 2026

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Employee Rating

Dealership operates efficiently and effectively.

Dealership operates efficiently and effectively. Jon was great at explaining service and costs. Car is in great shape.

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Becky Bennett

Becky Bennett

Cashier
Recent Reviews

Mar 07, 2026

Dealership Rating
Employee Rating

Alieha was terrific, she helped me get a shuttle while my

Alieha was terrific, she helped me get a shuttle while my car was serviced and also to get a ride back to the dealership. Very nice person. They fixed my van’s door at an affordable price.

Feb 02, 2025

Dealership Rating
Employee Rating

Awesome and very clean and cool as xxxx to be at .

Awesome and very clean and cool as xxxx to be at ...plus all the staff helpful

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Xavier Mendoza

Xavier Mendoza

SALES
Recent Reviews

Apr 27, 2026

Dealership Rating
Employee Rating

It was a smooth process.

It was a smooth process. Everything was explained, the people were friendly and it was a great overall experience

Mar 29, 2026

Dealership Rating
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It was an excellent experience with Xavier Mendoza .

It was an excellent experience with Xavier Mendoza . We went over my top 2 vehicle selections, we talked about the pros & cons of both cars, what my preference were, what my budget may look like, and test drive both vehicles.

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Niko Wynn Beavers

Niko Wynn Beavers

Parts Counter
Recent Reviews

May 29, 2025

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Employee Rating

Great service.

Great service. Knowledgeable writers. They are the only dealership to service my SUV and the only ones I trust. Keep up the good work!

Feb 02, 2025

Dealership Rating
Employee Rating

Awesome and very clean and cool as xxxx to be at .

Awesome and very clean and cool as xxxx to be at ...plus all the staff helpful

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Taysha Kelly

Taysha Kelly

Sales
Recent Reviews

May 20, 2026

Dealership Rating
Employee Rating

I would say overall the experience was good.

I would say overall the experience was good. The car being new was not as detailed /clean as I would have thought.

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Mark Alvarez

Mark Alvarez

Parts Counter
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Shane Bode

Shane Bode

Used Car Director
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Leticia Calhoun

Leticia Calhoun

Cashier
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Adam Katz

Adam Katz

Parts Counter
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LaQuanda McDonald

LaQuanda McDonald

Asst Office Manager
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Eli Piasecki

Eli Piasecki

Marketing
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Amirah Taylor

Amirah Taylor

Cashier
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Rod Winklepleck

Rod Winklepleck

Corporate Director of Sales
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