Meet Our Staff
Management
George Matthews
General Manager
AL COBB
GENERAL SALES MANAGER
Gregory Lecher
Service Manager
Glenn Tucek
Sales Manager
CJ Nelson
sales manager
Shane Bode
Used Car Director
Myrien Harris
Sales Manager
Sales
Michael Tuler
Your best car-buying experience
Lesia Matthis
Sales and Leasing Representative
Rowley Clayborn
Salesperson
Christopher Stoflet
Sales
Derrick Taylor
Sales Consultant
Daryl Robinson
Sales Consultant
Porchia Woodson
Sales Consultant
Miguel Cruz
Sales Consultant
Dwight McDonald
Sales Consultant
Shalanda Lock
Sales Consultant
Phil Dotson
Sales Consultant
Brittany Kinsley
Sales Consultant
Eric Lewis
Sales
Willie Puckett
Sales
Saheara Redd
Sales Consultant
Service
Jonathan Stein
Service Advisor
Jay Malkowski
Service Manager
Christopher Berger
Service Advisor
Alondra Sandoval
Service Advisor
Rachel Aguilar
Service Advisor
Maddie Wojciechowski
Service Advisor
Adriana Perez
Service Advisor
Aleiah Brown
Service Advisor
Yazen Saleh
Service Advisor
Samantha Trepczyk
Service Advisor
Joe Winklepleck
Service Advisor
Cruz Drahonovsky
Service Advisor
Finance
Gerald Johnson
FI
Jessica Podlesnik
FI
Mike Graat
FI
Bobby Ljubich
FI
Administration
Shauna Kay Baugh
Cashier
Becky Bennett
Cashier
Sam Benson
Cashier
Leticia Calhoun
Cashier
Nicole Hottenstein
Office Manager
Ava Matthews
Cashier
LaQuanda McDonald
Asst Office Manager
Eli Piasecki
Marketing
Amirah Taylor
Cashier
Rod Winklepleck
Corporate Director of Sales
Parts
Andrew Martin
Parts Counter
Zach Gresbach
Parts Manager
Niko Wynn Beavers
Parts Counter
Angleo Balsamo
Parts Counter
Adam Katz
Parts Counter
Iggy Khan
Parts Counter
Michael Tuler
Your best car-buying experience
Apr 27, 2025
Michael Tuler was fantastic.
Michael Tuler was fantastic. I had a great experience at Russ Darrow. I will definitely be buying there again.
Apr 19, 2025
Fantastic customer service.
Fantastic customer service. Knowledgable, helpful and fair. Will definitely be coming back to a Russ Darrow dealership to buy another car!
Apr 05, 2025
Very straight forward.
Very straight forward. Mike is the reason I came back to Russ Darrow to buy after the last lease where I went to another dealer because of the price above MSRP 2.5 years ago at Russ Darrow, other dealer was at msrp at the time. Mikes honesty and willingness to work with me is why I returned
Apr 04, 2025
Great experience I have no complaints I was taken care of
Great experience I have no complaints I was taken care of and was lucky they brought up an HRV that was my favorite color red.
Mar 28, 2025
Everyone was very welcoming and friendly.
Everyone was very welcoming and friendly. Definitely gave the best prices/deals compared to other Honda dealerships.
Lesia Matthis
Sales and Leasing Representative
Apr 26, 2025
Very smooth experience buying from Russ Darrow Honda.
Very smooth experience buying from Russ Darrow Honda. Lesia and the team were friendly and helpful and it was very quick.
Apr 11, 2025
I don’t know George but Lesia Mattis did a wonderful job
I don’t know George but Lesia Mattis did a wonderful job taking care of us.
Mar 25, 2025
I really appreciate the time that Derrick and Leisa took
I really appreciate the time that Derrick and Leisa took helping me get a price for the car and then getting the financing done. I also appreciate that they were willing to tag team since I got a recommendation for Leisa from a friend. They were kind and courteous. Derrick was even willing to go get something I forgot out of my trade-in even though he was about to leave for the day.
Mar 22, 2025
Very respectful and good people that were very helpful
Very respectful and good people that were very helpful and I loved my first experience
Mar 09, 2025
I go past two other Honda Dealers near my home.
I go past two other Honda Dealers near my home. I love the service I receive from Rachel she’s the best, so are the technicians. The service manager Jay and the GM George are great!! I will always go out of my way to have my service here as well as purchase all my vehicles here.
Jonathan Stein
Service Advisor
May 11, 2025
Very friendly.
Very friendly. Only complaint is the wait time. 2 hours seems like a very long time when you have an appointment.
May 10, 2025
Everything was great.
Everything was great. Jon Stein is the service manager. Very detailed and prompt. Always a fantastic job.
May 10, 2025
Easy to get convenient appointment.
Easy to get convenient appointment. Very helpful. Easy to work with. Pleasant staff. Work done in timely manner.
May 05, 2025
I have had good experiences with Russ Darrow Honda for
I have had good experiences with Russ Darrow Honda for many years. They have a no appointment express lane for oil changes and tire rotations that I like. Also any work done includes an inspection of tires and brakes etc. They even text me a video showing the work and inspection!
May 02, 2025
Easy service, very professional, fast and efficent .
Easy service, very professional, fast and efficent . Gave me options for future services and quoted accurately
Jay Malkowski
Service Manager
Apr 27, 2025
My favorite place for automobile service and repairs.
My favorite place for automobile service and repairs. Reliable, knowledgable and friendly representatives and staff.
Apr 18, 2025
Service was great, will return in the future for vehicle
Service was great, will return in the future for vehicle maintenance, staff was easy to work with and very professional
Apr 15, 2025
Great experience!
Great experience!! Very professional and I definitely will be coming back. Also, great hours and availability.
Apr 15, 2025
Every one their is so friendly and service department
Every one their is so friendly and service department does an excellent job. I would highly recommend Russ Darrow.
Mar 30, 2025
I was in and out fast service nice workers I would
I was in and out fast service nice workers I would recommend everyone to Russ Darrow Honda great atmosphere
George Matthews
General Manager
Apr 19, 2025
Fantastic customer service.
Fantastic customer service. Knowledgable, helpful and fair. Will definitely be coming back to a Russ Darrow dealership to buy another car!
Apr 14, 2025
Very good.
Very good. Professional service. Rowley is awesome, as well as Racheal. I always return. Convenient
Mar 23, 2025
I have no problems with the personnel.
I have no problems with the personnel. I am disappointed with the key fob needing a new battery and that my car’s gas tank was almost on empty on pickup. That being said, everyone was very helpful, knowledgeable and kind. I would recommend Russ Darrow Honda.
Mar 21, 2025
I like the service they provide, they should add more
I like the service they provide, they should add more shuttle drivers someone the wait is pretty long.
Mar 11, 2025
Great service.
Great service. Great vehicles. Didn’t expect to buy that day but the deal was great
Christopher Berger
Service Advisor
May 05, 2025
I have had good experiences with Russ Darrow Honda for
I have had good experiences with Russ Darrow Honda for many years. They have a no appointment express lane for oil changes and tire rotations that I like. Also any work done includes an inspection of tires and brakes etc. They even text me a video showing the work and inspection!
May 02, 2025
Easy service, very professional, fast and efficent .
Easy service, very professional, fast and efficent . Gave me options for future services and quoted accurately
Apr 27, 2025
Got us in the same day for a recall item.
Got us in the same day for a recall item. Great efficient service. Will use again
Apr 27, 2025
My favorite place for automobile service and repairs.
My favorite place for automobile service and repairs. Reliable, knowledgable and friendly representatives and staff.
Apr 18, 2025
Service was great, will return in the future for vehicle
Service was great, will return in the future for vehicle maintenance, staff was easy to work with and very professional
AL COBB
GENERAL SALES MANAGER
Apr 19, 2025
Fantastic customer service.
Fantastic customer service. Knowledgable, helpful and fair. Will definitely be coming back to a Russ Darrow dealership to buy another car!
Apr 14, 2025
Great service and communication with me.
Great service and communication with me. I always have a good experience. Explains everything well
Mar 06, 2025
Our sales consultant Porchia Woodson was outstanding and
Our sales consultant Porchia Woodson was outstanding and went above and beyond to ensure we received professional and kind guidance and care during our Honda purchase. Always with a smile. Thankful for Sales Manager Al Cobb's service as well. John and Cheri Furrer
Feb 28, 2025
I had an amazing experience with Rowley, as well as the
I had an amazing experience with Rowley, as well as the dealership. He made this process efficient, while still paying attention to the specifics, and answering questions, as needed. I got exactly what I wanted, and the experience was nothing short of positive. He gives an honest opinion, and does not try to force you in just any vehicle; he does his absolute best to provide the vehicle options, tailored to what you are asking for. I would recommend Rowley for your next car experience! ~Amaii C
Feb 02, 2025
Chris Berger always goes above and beyond.
Chris Berger always goes above and beyond. He is one of the main reasons I take all my cars for service
Alondra Sandoval
Service Advisor
Apr 15, 2025
Every one their is so friendly and service department
Every one their is so friendly and service department does an excellent job. I would highly recommend Russ Darrow.
Apr 04, 2025
Overall good service, but the TPMS scan was way too
Overall good service, but the TPMS scan was way too expensive and they should not have recommended it to me
Mar 24, 2025
Chris is the best service rep I've ever worked with at
Chris is the best service rep I've ever worked with at any dealership. He is always there for me and I always ask for him and I always will as long as he works there.
Mar 14, 2025
Thank you for your service it runs a lot better and thank
Thank you for your service it runs a lot better and thank you for letting me know about my oil cap❤️❤️❤️❤️
Mar 13, 2025
A1 service very prompt and caring very detailed and
A1 service very prompt and caring very detailed and personable always going the extra mile
Rachel Aguilar
Service Advisor
May 05, 2025
Very easy to schedule since they called me.
Very easy to schedule since they called me. Clear explanations and videos. Very kind and courteous workers.
May 05, 2025
I have had good experiences with Russ Darrow Honda for
I have had good experiences with Russ Darrow Honda for many years. They have a no appointment express lane for oil changes and tire rotations that I like. Also any work done includes an inspection of tires and brakes etc. They even text me a video showing the work and inspection!
May 02, 2025
Very clean as always when I bring my car in.
Very clean as always when I bring my car in. They completed my tune-up fast and efficient.
May 02, 2025
Easy service, very professional, fast and efficent .
Easy service, very professional, fast and efficent . Gave me options for future services and quoted accurately
May 01, 2025
Simply amazing My experience there was very pleasurable
Simply amazing My experience there was very pleasurable Rachel Was very knowledgeable And very professional I would recommend anyone that owns a Honda to come visit her
Maddie Wojciechowski
Service Advisor
May 08, 2025
Samantha was very professional in her explanation of my
Samantha was very professional in her explanation of my warranty information and her timings of wait time
May 05, 2025
Clean, friendly, very helpful and happy to have my
Clean, friendly, very helpful and happy to have my vehicle serviced there. I will be back when I need service again.
May 05, 2025
Clean, well managed, Derrick is great to work with and
Clean, well managed, Derrick is great to work with and know how to get things done
Apr 30, 2025
Always leave with a smile Maddie always has expert
Always leave with a smile Maddie always has expert guidance and knowledge They make spending my money an adventure
Apr 30, 2025
They couldn't test the battery on the car they sold me
They couldn't test the battery on the car they sold me and it died again
Rowley Clayborn
Salesperson
May 12, 2025
Staff worked with me to help me come to terms that I was
Staff worked with me to help me come to terms that I was ok with having for my new vehicle purchase.
Apr 16, 2025
Clean friendly environment.
Clean friendly environment. I am satisfied with my purchase. I would certainly recommend for you to check them out.
Apr 14, 2025
Very good.
Very good. Professional service. Rowley is awesome, as well as Racheal. I always return. Convenient
Apr 13, 2025
Definitely worth the wait the service an the time spent
Definitely worth the wait the service an the time spent it was a great experience
Mar 22, 2025
Very good to me and my family is love them will keep
Very good to me and my family is love them will keep doing service with ya
Adriana Perez
Service Advisor
May 06, 2025
Adriana was super helpful and super nice.
Adriana was super helpful and super nice. I arrived in my car and they bought me a lyft home while I waited for the repairs. All in all, super great staff, great service, will go again.
May 05, 2025
I have had good experiences with Russ Darrow Honda for
I have had good experiences with Russ Darrow Honda for many years. They have a no appointment express lane for oil changes and tire rotations that I like. Also any work done includes an inspection of tires and brakes etc. They even text me a video showing the work and inspection!
May 04, 2025
I really like russ darrow car lot.
I really like russ darrow car lot. The cars are nice and they have great 👍 car options. All I can say it's the best car lot to go to if you're looking to purchase a vehicle.
Apr 18, 2025
Service was great, will return in the future for vehicle
Service was great, will return in the future for vehicle maintenance, staff was easy to work with and very professional
Apr 17, 2025
When it was time to check out, Andrea was giving me
When it was time to check out, Andrea was giving me details from another customer’s car sheet. I told her she had the wrong car she ignored what I said and continued to speak about the wrong care to me. I had to pretty much demand that was not my car and then she finally realized that she was telling me about the wrong car.
Andrew Martin
Parts Counter
May 05, 2025
Clean, friendly, very helpful and happy to have my
Clean, friendly, very helpful and happy to have my vehicle serviced there. I will be back when I need service again.
May 04, 2025
I really like russ darrow car lot.
I really like russ darrow car lot. The cars are nice and they have great 👍 car options. All I can say it's the best car lot to go to if you're looking to purchase a vehicle.
Apr 30, 2025
Personable, customer care and satisfaction, timely,
Personable, customer care and satisfaction, timely, waiting room comforts, courtesy, updates while waiting for vehicle
Apr 22, 2025
Really took care of me and my car needs, would highly
Really took care of me and my car needs, would highly recommend to and friends and family
Apr 17, 2025
They have been very helpful.
They have been very helpful. Jon Stein has been helping me for a long time.
Aleiah Brown
Service Advisor
May 05, 2025
I have had good experiences with Russ Darrow Honda for
I have had good experiences with Russ Darrow Honda for many years. They have a no appointment express lane for oil changes and tire rotations that I like. Also any work done includes an inspection of tires and brakes etc. They even text me a video showing the work and inspection!
May 02, 2025
Exceptional customer service, very helpful, and kind.
Exceptional customer service, very helpful, and kind. I came in for an oil change and it took no time.
May 02, 2025
Easy service, very professional, fast and efficent .
Easy service, very professional, fast and efficent . Gave me options for future services and quoted accurately
Apr 30, 2025
Good job, very helpful and informative 👍🏽 work was done
Good job, very helpful and informative 👍🏽 work was done on time kind and helpful employees.
Apr 30, 2025
Fast and direct Courtesy with the response concern about
Fast and direct Courtesy with the response concern about vehicle maintenance. Also helpful with answering questions.
Yazen Saleh
Service Advisor
Apr 29, 2025
Okay but they did not offer the free car wash was
Okay but they did not offer the free car wash was disappointed in not getting that service
Apr 28, 2025
Excellent service, very communicative, was able to modify
Excellent service, very communicative, was able to modify service day of appt and complete quickly. Communication is best if you’re able to talk to a person on the phone or face to face. Had some difficulty getting what I needed from the bot on the phone and needed to be transferred to a person. This took a bit of time.
Apr 26, 2025
It was professional service except I had and issue after
It was professional service except I had and issue after I left the dealership and they refused to fix it .. the brake hold bottom wasn’t working
Apr 21, 2025
Didn’t like the way she got upset when I wouldn’t
Didn’t like the way she got upset when I wouldn’t purchase extra things
Apr 18, 2025
Not a good experience over heard service.
Not a good experience over heard service.reps talking about customers. My service yet was not very knowledgeable about the situation going on with my car
Zach Gresbach
Parts Manager
May 06, 2025
Been leasing from you for over 10 years now.
Been leasing from you for over 10 years now. Very satisfied with everything you do.
May 02, 2025
Easy service, very professional, fast and efficent .
Easy service, very professional, fast and efficent . Gave me options for future services and quoted accurately
Apr 24, 2025
Joe was very professional but also personable.
Joe was very professional but also personable. Explained everything to me clearly. Conscientious about following up. Excellent employee!
Apr 23, 2025
They really did everything they could for my convenience
They really did everything they could for my convenience and for my car’s repair.
Apr 19, 2025
Rachel is the best!
Rachel is the best! Super knowledgeable and extremely helpful. She'll keep you updated on the process while you wait.
Christopher Stoflet
Sales
Apr 12, 2025
Second purchase at this dealership.
Second purchase at this dealership. They have good communication and are easy to work with.
Jan 21, 2025
The financing process was taking too long.
The financing process was taking too long. It was 4 hours from pricing being agreed upon to taking delivery.
Feb 15, 2022
Very good experience. Wasn't looking forward to it but...
Very good experience. Wasn't looking forward to it but way better than anticipated. Chris was excellent to work with. I would recommend him to anyone.
Jan 13, 2022
Total Scam - Sold A Bad Vehicle, GM is Horrible- Bad...
Total Scam - Sold A Bad Vehicle, GM is Horrible- Bad Battery, Warranty Scam Horrible I would not use this dealership for any service at all. We purchased a vehicle on 12/20/21 and on 1/5/22 our vehicle was taken to a repair facility. We are now 1/13/22 and still without our vehicle. The vehicle was on the showroom floor when I went to view it. The salesman, Christopher Stoflet had to boost the battery because it was dead. I was told they “disconnected” the battery and that was the reason. I thought it was odd but took his word for it. As my daughter and I left with the vehicle for a test drive - the vehicle died on us. I immediately called the dealership and spoke to Christopher Stoflet in which he drove out to our location to boost the vehicle again. The vehicle is a 2016 with 40,800 miles so it isn’t like it was something too old, etc. We purchased the warranty they assured us was “great”! Lol as we all know that’s a croc of crap period. The General Manager, George Matthews is the biggest con artist period. I immediately called him on the day that my car was taken to the mechanic shop and I explained everything to him and how upset I was for what I was going through. I explain to him that the mechanic shop shared that the cost of my repair was an excess of $4000. $357 of this was for a new car battery. Explain to me, am I correct in being upset? Mr. Matthews proceeded to tell me “Do you want to fight or do you want my help?” Seriously, I expressed frustration with my car to him. He then asked that I send him a copy of what the mechanic had found wrong on the vehicle. I emailed him pages of what the mechanic had on the vehicle. Two days later I get a call from Mr. Matthews asking that I take my vehicle to them for an inspection. I’m guessing he never understood or paid attention from the beginning because my vehicle was sitting in a mechanic shop and not drivable. The dealership is over an hour away from where I live. I have filed a claim with the warranty company and all of the claim was declined except for $971. The warranty company stated they wouldn’t cover anything because they considered it pre-existing. Hi immediately reached out to Mr. Matthews to ask if there Dealership would at least help me cover the cost of the difference especially the cost of a battery. He sent me a rude text stating that it was basically my fault because I didn’t take my car to their shop and they would have found a way to repair the vehicle. Also he stated they would not reimburse any thing and offered me three platinum detail services. I did submit a complaint to their corporate office. From what I have read in other reviews from other people that have used this dealership and their services it seems that this is consistent with how they run a business. Please I repeat please do not do anything with this Dealership. I will make it my mission to make sure that I share this experience as it has hurt my family financially. I have not had my car but a little at two weeks and have driven it less than 600 miles since I purchased it 12/20. *SCAMMED* SOLD ME A VEHICLE IN BAD CONDITION DON’T USE THIS DEALERSHIP
Dec 27, 2021
Made me wait 45 minutes to give me an insulting quote....
Made me wait 45 minutes to give me an insulting quote. They need to respect customers and value their time. It is no wonder car dealer’s have such a terrible reputation and Russ Darrow only reinforced my opinion
Gerald Johnson
FI
May 09, 2025
We were thrilled with our entire car buying experience.
We were thrilled with our entire car buying experience. Miguel was top-notch with customer service, even before we arrived. And Gerald made the paperwork quick and easy while explaining everything we needed to know. Best car buying experience we have ever had!
May 04, 2025
My salesman Miguel was the greatest person I have ever
My salesman Miguel was the greatest person I have ever met. He would not stop until he was able to find me vehicle I liked . I loved the perseverance he has as a salesman. Definitely a keeper in the Russ Darrow family. I love the professionalism at Russ Darrell.. they go above and beyond to help their customers.. Definitely will refer a friend or family.
Apr 19, 2025
Fantastic customer service.
Fantastic customer service. Knowledgable, helpful and fair. Will definitely be coming back to a Russ Darrow dealership to buy another car!
Apr 08, 2025
The dealership experience was great, and the sales
The dealership experience was great, and the sales consultant that was assisting me was very helpful; which made the experience much better for me.
Mar 30, 2025
I was REALLY nervous about the car dealing process.
I was REALLY nervous about the car dealing process. Because health issues, stress affects my balance when walking. Derrick gave me an arm to help me out! When I picked up My new car, my balance got somewhat better with everything working out so good!
Jessica Podlesnik
FI
May 05, 2025
Clean, well managed, Derrick is great to work with and
Clean, well managed, Derrick is great to work with and know how to get things done
Apr 26, 2025
Very smooth experience buying from Russ Darrow Honda.
Very smooth experience buying from Russ Darrow Honda. Lesia and the team were friendly and helpful and it was very quick.
Apr 20, 2025
Dwight was very kind to my wife and I.
Dwight was very kind to my wife and I. We had a great experience at the dealership. Great job to all of you. I Wil tell others about the experience we had. Thanks to all.
Apr 11, 2025
I don’t know George but Lesia Mattis did a wonderful job
I don’t know George but Lesia Mattis did a wonderful job taking care of us.
Apr 04, 2025
Great experience I have no complaints I was taken care of
Great experience I have no complaints I was taken care of and was lucky they brought up an HRV that was my favorite color red.
Samantha Trepczyk
Service Advisor
May 08, 2025
Samantha was very professional in her explanation of my
Samantha was very professional in her explanation of my warranty information and her timings of wait time
Apr 21, 2025
Didn’t like the way she got upset when I wouldn’t
Didn’t like the way she got upset when I wouldn’t purchase extra things
Apr 18, 2025
Service was great, will return in the future for vehicle
Service was great, will return in the future for vehicle maintenance, staff was easy to work with and very professional
Apr 15, 2025
Every one their is so friendly and service department
Every one their is so friendly and service department does an excellent job. I would highly recommend Russ Darrow.
Apr 02, 2025
Samantha was awesome in reaching out and explaining
Samantha was awesome in reaching out and explaining things. She makes up for a previous bad experience years ago with the service department. That experience is the reason for 3 stars for Russ Darrow. Perhaps things have changed, but not willing to take the risk. Service is only used when problems must be resolved by a Honda dealership while the car remains under warranty.
Gregory Lecher
Service Manager
Mar 09, 2025
I go past two other Honda Dealers near my home.
I go past two other Honda Dealers near my home. I love the service I receive from Rachel she’s the best, so are the technicians. The service manager Jay and the GM George are great!! I will always go out of my way to have my service here as well as purchase all my vehicles here.
Sep 06, 2022
I have been a Honda owner (and lover) since 1995.
I have been a Honda owner (and lover) since 1995. I'm highly disappointed in Honda, Russ Darrrow and the service manager. December 21, 2021 I purchased genuine Honda parts for a brake/rotor replacement. The parts come with a 12 month manufacturers warranty. I have NEVER had problems with my OEM parts, NEVER. This set of brakes and rotors failed due to rust in less than 8 months of daily use. Russ Darrow had mileage at install and mileage when I brought the 2017 Civic Si in for vibration and soft pedal feel. The advisor admitted that this shouldn't be but his hands are tied because Honda won't warranty rust...the rust is a defect. The car hasn't been sitting, as proven by the mileage, the parts are DEFECTIVE. Instead of the service department advocating for me, the customer, they wanted me to pay for another complete brake/rotor replacement in less than 9 months. Instead of Russ Darrow realizing the defective parts they took the easy route and declined without calling the Honda representative. I have contacted Honda, we will see what happens. I have filed a report with NHTSA in regards to the safety issue with the brakes that Russ Darrow and the service manager seem apathetic. I won't be back. I wont buy OEM parts if Honda fails to stand behind them.
Feb 12, 2022
I love them every time I come the service is nice and...
I love them every time I come the service is nice and fast the workers are always on their job they help with all my questions and concerns I love this dealer I could’ve found a better please to get my car from
Nov 17, 2020
We had a horrible experience at other Honda dealers, that...
We had a horrible experience at other Honda dealers, that didn’t care about our blended family or about health precautions with Covid. This was the dealer that took the time to care and ensure we got exactly what we wanted. They understood our budget and what we asked for and couldn’t do. I applaud Russ Darrow Honda for ensuring their staff is diverse and reflective of their communities. Black Excellence is found at Russ Darrow Honda. Stan was lovely, we thank him for his service in the military as well. He was kind, patient, and was speedy when we needed to get the car that day. We’d recommend them to anyone, and will be back in the future.
Sep 17, 2020
Jay Malkowski does an excellent job with my service...
Jay Malkowski does an excellent job with my service needs. Overall excellent place to get your car serviced. Highly recommend this service department. Always ask for Jay Malkowski.
Joe Winklepleck
Service Advisor
May 06, 2025
Satisfied with customer service and technician response
Satisfied with customer service and technician response to my needs. Joe recommended service I was not aware that I needed, kept me up to date on the progress and was professional throughout.
May 01, 2025
I think Russ darrow is convenient and attends to the
I think Russ darrow is convenient and attends to the needs of my car and I appreciate the service.
Apr 26, 2025
Diagnosed and fixed the problem in a reasonable period of
Diagnosed and fixed the problem in a reasonable period of time. Having to pay an extra 3% for using a credit card is a disappointing.
Apr 25, 2025
I had a time stopping by getting my wheel changed it was
I had a time stopping by getting my wheel changed it was quick and clean
Apr 23, 2025
It was good They were great and helpful with my questions
It was good They were great and helpful with my questions and checking up on us
Derrick Taylor
Sales Consultant
May 05, 2025
Clean, well managed, Derrick is great to work with and
Clean, well managed, Derrick is great to work with and know how to get things done
Apr 19, 2025
Appreciate the assistance and smooth procress.
Appreciate the assistance and smooth procress. I am grateful that everyone worked quick enough to get us out of there in a timely manner.
Mar 30, 2025
I was REALLY nervous about the car dealing process.
I was REALLY nervous about the car dealing process. Because health issues, stress affects my balance when walking. Derrick gave me an arm to help me out! When I picked up My new car, my balance got somewhat better with everything working out so good!
Mar 26, 2025
Everyone was very kind and went out of their way to make
Everyone was very kind and went out of their way to make us feel comfortable. Derrick was honest, straight forward and not pushy. We would definitely buy from him again!
Mar 25, 2025
I felt heard and believe Derrick Taylor did everything he
I felt heard and believe Derrick Taylor did everything he could to get me in a new lease!
Cruz Drahonovsky
Service Advisor
May 11, 2025
Very polite staff, easy to get in for appointments and
Very polite staff, easy to get in for appointments and location is close to my home.
May 06, 2025
Been leasing from you for over 10 years now.
Been leasing from you for over 10 years now. Very satisfied with everything you do.
Apr 30, 2025
Personable, customer care and satisfaction, timely,
Personable, customer care and satisfaction, timely, waiting room comforts, courtesy, updates while waiting for vehicle
Apr 24, 2025
The staff were really nice and I was in and out of there
The staff were really nice and I was in and out of there fast. Thank you so much
Apr 15, 2025
Every one their is so friendly and service department
Every one their is so friendly and service department does an excellent job. I would highly recommend Russ Darrow.
Daryl Robinson
Sales Consultant
Apr 27, 2025
Michael Tuler was fantastic.
Michael Tuler was fantastic. I had a great experience at Russ Darrow. I will definitely be buying there again.
Apr 18, 2025
He Daryl, was really helpful showing me oll of the
He Daryl, was really helpful showing me oll of the vehicles that we wanted to see
Mar 29, 2025
Daryl was accommodating and extremely attentive.
Daryl was accommodating and extremely attentive. He ensured that I was informed of my options and was amenable when I changed my mind.
Mar 23, 2025
I have no problems with the personnel.
I have no problems with the personnel. I am disappointed with the key fob needing a new battery and that my car’s gas tank was almost on empty on pickup. That being said, everyone was very helpful, knowledgeable and kind. I would recommend Russ Darrow Honda.
Feb 14, 2025
Alondra was so helpful getting me in quickly for all of
Alondra was so helpful getting me in quickly for all of the concerns. The Lyft driver to Mayfair was also great. Thanks for taking such good care if my Honda!
Porchia Woodson
Sales Consultant
Mar 25, 2025
My sales rep was great!
My sales rep was great! I enjoyed the process and love my new pilot. I was treated very well!
Mar 06, 2025
Our sales consultant Porchia Woodson was outstanding and
Our sales consultant Porchia Woodson was outstanding and went above and beyond to ensure we received professional and kind guidance and care during our Honda purchase. Always with a smile. Thankful for Sales Manager Al Cobb's service as well. John and Cheri Furrer
Mar 04, 2025
Our experience at Russ Darrow was amazing.
Our experience at Russ Darrow was amazing. Everyone we worked with was extremely kind, professional and knowledgeable.
Feb 11, 2025
Willing to help, good communication, explain every
Willing to help, good communication, explain every detail, friendly and kind. My recommendation is 10
Jan 31, 2025
Not very forthcoming… anything to make a sale… runs
Not very forthcoming… anything to make a sale… runs credit before discussion of you’re financial situation leaving you with either hard credit hit or hard hit and no choice to buy.. also not good with maintenance of vehicles every oil change it was a new recommendation or the wrong one causing delayed expensive repairs.. NOPE NEVA AGAIN
Miguel Cruz
Sales Consultant
May 09, 2025
We were thrilled with our entire car buying experience.
We were thrilled with our entire car buying experience. Miguel was top-notch with customer service, even before we arrived. And Gerald made the paperwork quick and easy while explaining everything we needed to know. Best car buying experience we have ever had!
May 04, 2025
My salesman Miguel was the greatest person I have ever
My salesman Miguel was the greatest person I have ever met. He would not stop until he was able to find me vehicle I liked . I loved the perseverance he has as a salesman. Definitely a keeper in the Russ Darrow family. I love the professionalism at Russ Darrell.. they go above and beyond to help their customers.. Definitely will refer a friend or family.
May 01, 2025
Miguel made car buying a truly less stressful experience.
Miguel made car buying a truly less stressful experience. He’s professional and just a nice person.
Apr 30, 2025
I thought that they did a very good job overall.
I thought that they did a very good job overall. Very responsive and worked with me to make a sale. Made sure I got what I wanted.
Dwight McDonald
Sales Consultant
Apr 20, 2025
Dwight was very kind to my wife and I.
Dwight was very kind to my wife and I. We had a great experience at the dealership. Great job to all of you. I Wil tell others about the experience we had. Thanks to all.
Apr 08, 2025
The dealership experience was great, and the sales
The dealership experience was great, and the sales consultant that was assisting me was very helpful; which made the experience much better for me.
Feb 18, 2025
Was able to make the deal happen.
Was able to make the deal happen. Very polite and nice. Will be recommending to others
Jan 21, 2025
Thank you for dealing with me, thank you for your
Thank you for dealing with me, thank you for your service, thank you for your considerations, God bless.
Mike Graat
FI
May 09, 2025
We were thrilled with our entire car buying experience.
We were thrilled with our entire car buying experience. Miguel was top-notch with customer service, even before we arrived. And Gerald made the paperwork quick and easy while explaining everything we needed to know. Best car buying experience we have ever had!
Apr 18, 2025
He Daryl, was really helpful showing me oll of the
He Daryl, was really helpful showing me oll of the vehicles that we wanted to see
Feb 02, 2025
Chris Berger always goes above and beyond.
Chris Berger always goes above and beyond. He is one of the main reasons I take all my cars for service
Shalanda Lock
Sales Consultant
Apr 03, 2025
Outstanding service, will be sending my family and
Outstanding service, will be sending my family and friends to the dealership. Thank to all that help me and my wife last night.
Mar 22, 2025
The people was nice and respectful clean environment I
The people was nice and respectful clean environment I would recommend everyone to Russ Darrow
Glenn Tucek
Sales Manager
Feb 12, 2022
I love them every time I come the service is nice and...
I love them every time I come the service is nice and fast the workers are always on their job they help with all my questions and concerns I love this dealer I could’ve found a better please to get my car from
May 16, 2020
I had a super fun time today at Russ Darrow Honda....
I had a super fun time today at Russ Darrow Honda. Kavanaugh and Shannon were excellent to work with. They were both very professional and knowledgeable. I walked out the same day with my new Honda Accord Sport :) I will keep coming back here for service as well. I love the new location and the great deals. Thanks Russ Darrow Honda and all the staff helping out!
Shauna Kay Baugh
Cashier
Feb 02, 2025
Awesome and very clean and cool as xxxx to be at .
Awesome and very clean and cool as xxxx to be at ...plus all the staff helpful
Becky Bennett
Cashier
Feb 02, 2025
Awesome and very clean and cool as xxxx to be at .
Awesome and very clean and cool as xxxx to be at ...plus all the staff helpful
CJ Nelson
sales manager
Feb 11, 2025
Working with Lesia was a pleasure!
Working with Lesia was a pleasure! She was knowledgeable, helpful, and offered great suggestions to narrow my choices down to the vehicle that was right for me.
Niko Wynn Beavers
Parts Counter
Feb 02, 2025
Awesome and very clean and cool as xxxx to be at .
Awesome and very clean and cool as xxxx to be at ...plus all the staff helpful
Nicole Hottenstein
Office Manager
Iggy Khan
Parts Counter